Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Currently, the City of Sultan does not have a leak relief program in place. Should you incur excess water charges due to a leak situation, you may contact City Hall to set up a payment arrangement agreement.
Show All Answers
The City of Sultan bills monthly for the following services:
Republic Services will bill you directly if you request yard waste services. You can contact Republic Services at 1-800-942-5965.
Utility bills are due within 15 days of the statement date and are considered delinquent after 30 days. Any utility bill not paid in full by the 30th day will be subject to late fees on water or sewer amounts still owed. Should an account become delinquent by two months, the customer will receive a payment reminder which informs them that they must bring the account current by a specific day or be disconnected without further notice. Once service is disconnected for such non-payment, a $50 disconnect charge will be applied to the account, and the customer will be required to pay the account in full in order to have service reconnected.
Customers are limited to one payment arrangement every 12 months, which must result in the account being brought current within 180 days. The customer must come into City Hall and fill a payment arrangement form prior to water shut-off. If customer is a tenant, the property owner or manger must also approve the payment arrangement.
Payments can be made either by mail, in person, or placed in one of our after hours night deposit boxes located outside the Sultan Post Office to the left of the double doors or inside City Hall by the downstairs front entrance. The City accepts cash, checks, and debit/credit card payments. Credit card payments can be made by phone, or you can pay your bill online. Payments sent by mail should go to:City of SultanP.O. Box 1199Sultan, 98294