When are my bills due?

Utility bills are due within 15 days of the statement date and are considered delinquent after 30 days. Any utility bill not paid in full by the 30th day will be subject to late fees on water or sewer amounts still owed. Should an account become delinquent by two months, the customer will receive a payment reminder which informs them that they must bring the account current by a specific day or be disconnected without further notice. Once service is disconnected for such non-payment, a $50 disconnect charge will be applied to the account, and the customer will be required to pay the account in full in order to have service reconnected.

Show All Answers

1. What services does the City of Sultan bill for?
2. When are my bills due?
3. Can I make payment arrangements on my utility billing?
4. Where do I make my payments?
5. I had a water leak. Can I receive an adjustment?