Utility Billing

Utility Service

The City of Sultan Utility Billing Department is responsible for monthly billing and account maintenance for water, sewer, garbage, recycling and stormwater services.

New Service

If you are new to the City of Sultan, please call 360-793-2231 to set up or transfer utility service into your name and confirm garbage service. Garbage service is required for City residents. New residents, please read our Welcome Letter (PDF)!

Low-Income Senior / Disabled Utility Rates

If you are a low-income senior citizen or a permanently disabled person, you may be eligible for discount rates on City utilities. For continued eligibility, you must submit a new application each year.

Please fill out the Senior Discount Application form online here, or if you prefer, download the Senior Discount Application Form (PDF) here.

Garbage Service

The City has a container system that began in 2015. To learn more about this service, visit the Public Works Garbage page. Each month, the City sends out a newsletter in your monthly utility bill that contains the garbage schedule for the month, along with other events throughout the City.

Need Help with Your Sultan Utility Bill?

Don’t wait until your water is shut off to ask for help. Past-due payments or payment arrangements must be made before shut off day. Please contact us at 360-793-2231 to see how we can help. We can also share local resources that may be able to assist you.